FlorArt knows that you are concerned how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy.

What Personal Information About Customers Does FlorArt Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at FlorArt. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.
  • Automatic Information: Like most web sites, we sometimes use “cookies,” so that our software can “recognize” and “remember” your unique browser.
  • E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.

What Are Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

Does FlorArt Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to anyone except to comply with legal process as directed by law, which will probably never happen due to the nature of our business. Also, we do not store any credit card information at all, so even if the site is hacked it is simply not here.

How Secure Is Information About Me?
FlorArt uses the best software available to ensure that your shopping experience is private, safe and secure. No credit card data is stored by FlorArt on our website at all and is dropped after transmission for charge approval by our processor (BC “MOLDOVA-AGROINDBANK” S.A.) which is done when you press order confirm and complete when you receive “Order Success”. All of your information including credit card number is encrypted (scrambled) using high grade (AES-256) 256 bit encryption prior to being sent from your computer to our system. Our credit card processing is done with a direct server link to our processor (BC “MOLDOVA-AGROINDBANK” S.A.).

Which Information Can I Access?
FlorArt gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions
If you choose to visit FlorArt, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Republic of Moldova. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the side menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to us by clicking on the “Contact Us” link in the information box at the bottom of the right column. Or you can email us at: [email protected].